Our experts can schedule a WhatsApp or FaceTime to guide you through taking your measurements. We also provide detailed video tutorials on how to measure yourself accurately.

Yes, we ship worldwide, including the US and UK.

We accept a variety of payment methods, including Bank Transfer, Net Banking, PayPal, Credit/Debit Card, and others.

Our standard customization period is 45-50 days, followed by a shipping period of 4 to 7 days.

No, we do not accept cash on delivery.

All orders are final and are non-returnable and non-refundable.

We offer free fitting assistance for up to 3 months after the delivery of your outfit. However, the cost of shipping the outfit to our studio in Ahmedabad will be borne by the client.

In most cases, our outfits include margin for alterations. The expandable allowance may vary depending on the design, but generally allows for up to 2 inches of adjustment.

Ready-to-ship outfits can typically be delivered within 8–10 days, subject to availability. For custom-made outfits, timelines vary based on the design, embroidery, and shipping destination.

For urgent requests, please contact our team at +91 98337 71342, and we will do our best to assist you.

We recommend professional dry cleaning only. Please avoid petrol wash or washing with water as it can damage the fabric. Do not press the garment directly with a hot iron.

All orders are non-exchangeable and non-returnable.

SNB Fashions Pvt. Ltd. is the registered company behind Shyamal & Bhumika. Please note that SNB Fashions Pvt. Ltd. may appear on payment links, invoices, or bank details, as it is the official legal entity of the Shyamal & Bhumika brand.

Yes, we do offer gift packaging. For more details or to request gift packaging, please email us at sales@shyamalbhumika.com or WhatsApp us at +91-9833771342.

Once an order is placed, it is processed immediately and production begins. As a result, cancellation or changes to orders are not possible after the transaction is completed.

We will share tracking details with you once your order has been shipped.

Once your order is confirmed, we will share an Order Sheet and Invoice with all relevant details. A dedicated team, including a senior designer, will assist you throughout the process. We also provide measurement guidance through instructional videos or a FaceTime/WhatsApp consultation with our experts.

Kindly contact our customer support team for assistance.

We use UPS, FedEx, and DHL for shipping.

You can reach out to us via email at sales@shyamalbhumika.com.

For job recruitment inquiries, please send your resume and cover letter to our team at recruit.snb@gmail.com.

If you're interested in applying for an internship, please send your resume and a brief cover letter to our team at recruit.snb@gmail.com. Be sure to mention the department you're interested in and your availability.

We currently have stores in the following
locations:

Shyamal & Bhumika Ahmedabad - Near Kalibari Temple, Rajpath Rangoli Road, Ahmedabad, Gujarat 380058 +91 95122 00193

Shyamal & Bhumika Mumbai - Ground Floor, Mohammedbhai Mansion, below Kemps Corner Flyover, Maharashtra 400026 +91 9833525200

Shyamal & Bhumika Delhi - Qutab Garden, H-5/12, Kalka Das Marg, Block C, Mehrauli, New Delhi, Delhi 110030 +91 9953079001

Shyamal & Bhumika Hyderabad - Uma Enclave, Ground Floor, Rd Number 9, Banjara Hills, Hyderabad, Telangana 500034 +91 8688022806

Shyamal & Bhumika Los Angeles - 18644 Pioneer BLVD, Behind Highglow Jewellers, Artesia, Los Angeles, CA 90701 USA +1 (562) 314-7608

We also accept online orders. For more details, please contact us at sales@shyamalbhumika.com or call us at +91-9833520520.

Our Customer Care Team is always happy to assist you. You can reach us by:

Call or WhatsApp: +91 9833520520
Available from 10:30 am – 7:30 pm IST (Monday to Saturday)

Email: sales@shyamalbhumika.com

Our Customer Care Team will respond to your query within 24 hours to help you resolve any issues.

India: Complimentary shipping is available on all orders within India.

International: Shipping charges vary depending on the destination and order specifications. The applicable shipping cost will be communicated during the order confirmation process.

All Shyamal & Bhumika orders are shipped internationally from our studio in Ahmedabad, India. Occasionally, customers may need to pay additional import duties and taxes once a shipment reaches their country.

Customs Duties: Most orders do not incur additional fees, but if customs charges are assessed, you will be responsible for paying them.

Responsibility: Shyamal & Bhumika is not responsible for non-delivery of orders if these duties and taxes are not accepted and paid by the recipient. Refunds will not be provided in such cases.

Yes, you can change the shipping address before your order is billed or shipped. Please contact our Customer Care Team as soon as possible to make the change.

Yes, you can collect your online order from any Shyamal & Bhumika store. Please make sure to contact our Customer Care Team and inform them of your preferred store for pickup at least one or two days before shipping.

Our courier partners will always call you before delivery to confirm your availability. If you are not available at the time of delivery, the order will be re-dispatched after your confirmation.

Rescheduling: Our delivery partner will contact you to reschedule the delivery. A maximum of three delivery attempts will be made at the provided shipping address.

Customer Support: If delivery is still unsuccessful, our Customer Care Team will reach out to you to understand the issue and help find a solution.

Our Customer Care Team will be happy to assist you with sizing and guide you through the measurement and order process. For custom orders, we can also arrange a WhatsApp or FaceTime consultation with our experts to ensure the perfect fit.

Yes, we offer a made-to-order, allowing you to customize your outfit according to your preferences. Whether it’s specific measurements, fabric choices, or design elements, our team will work with you to create a bespoke piece. Please contact our Customer Care Team to discuss your requirements and begin the customization process.

If you receive the wrong product, please contact our Customer Care Team immediately. We will arrange for the correct item to be sent to you as quickly as possible and provide instructions for returning the incorrect item. Our team is committed to resolving the issue swiftly to ensure your satisfaction.

If the product you ordered is out of stock, we offer a made-to-order/customization service to fulfill your request according to your size preferences. Please contact our Customer Care Team to discuss the details and ensure we can accommodate your needs.

If you encounter a payment gateway error message and your transaction fails, please follow these steps:

Retry: Try the transaction again to see if the issue resolves itself.

Check Details: Ensure all payment details are entered correctly.

Contact Us: If the problem
persists, contact our Customer Care Team at sales@shyamalbhumika.com or call +91 9833520520. Provide any error messages or details you received to help us assist you effectively.

Our team will investigate the issue and help you complete your purchase.

If you notice any suspicious activity or unauthorized transactions during the payment process, please follow these steps:

Contact Us Immediately: Reach out to our Customer Care Team at sales@shyamalbhumika.com or call +91 9833520520 as soon as possible.

Provide Details: Share any relevant details, such as error messages, transaction IDs, or descriptions of the suspicious activity.

Secure Your Information: Ensure your payment information is secure and consider contacting your bank or payment provider to report the issue and take additional precautions.

Our team will investigate the situation and take appropriate action to resolve the issue.

Email Unsubscription:Click on the “unsubscribe” link at the bottom of any of our promotional emails. This will remove you from our email list.