No, you don’t need to book an appointment to visit our stores. Our client service teams are very happy to receive you as you walk in.

However, if you would like more information about the products at the location you are visiting, we recommend connecting on WhatsApp and letting us know in advance about your selections so we can have them ready when you arrive.

Yes. We offer private virtual consultations for clients across all time zones internationally as well as in India. Our online teams will assist you with outfit selections, styling guidance, measurements on video calls, and customization requirements.

Yes, we do accept orders for outfits from our design collections. Each outfit can be customised to your size, colour preferences, and specific requirements. We also offer minor customisations to sleeves, necklines, and embroidery, subject to design feasibility.

Kindly get in touch with our team at +91 98335 20520 for further information. We would be happy to assist you.

Production timelines vary depending on the complexity of the ensemble and the extent of customization. Most couture and made-to-order ensembles require approximately 6-8 weeks, while selected ready-to-ship pieces may be available to be shipped immediately.

Due to the nature of our work, all purchases at SHYAMAL & BHUMIKA are considered as final sale and are not eligible for returns, exchanges, or refunds.

Please contact our online sales team immediately upon receiving your order. Our team will assist you in resolving the matter promptly. Our team is available to assist you with returns and replacements.

Our experienced stylists and master tailors will take your measurements during your in-store appointment to ensure a precise, personalised fit. If you are unable to visit our store, measurements can also be taken remotely through a guided video consultation, based on your requirements.

Our online measurement specialists will guide you through the measurement process step by step to ensure the best possible fit. We recommend keeping a measuring tape handy and having someone assist you during the session. Our team will provide detailed measurement guidelines and will be available via WhatsApp or video consultation to support you throughout the process.

We accept major credit and debit cards, bank transfers, cash (in-store), and secure payment gateways.

International clients can complete their purchases via secure payment links, bank transfers, or major international credit and debit cards.

Indian shipments are generally delivered within 2-3 business days after dispatch. Some made-to-order ensembles will vary based on production schedules and customization requirements.

International shipments are generally delivered within 5–10 business days after dispatch, depending on the destination country and customs clearance procedures.

International orders may be subject to customs duties, import taxes, and local charges applicable in the destination country. These charges are the responsibility of the recipient.

Yes. Clients may visit their nearest Shyamal & Bhumika store for fittings, alterations, and styling consultations.

We provide fitting assistance for up to three months from the date of delivery. Clients may ship their ensemble to our atelier or co-ordinate with our online team for further assistance.

We recommend professional dry cleaning only to preserve the beauty and craftsmanship of your ensemble. When not in use, store your garment in its protective garment bag, away from direct sunlight, moisture, and excessive heat. Avoid exposure to water, liquids, perfumes, or excessive perspiration, as these may cause staining or damage to the fabric and intricate embroidery. With proper care, your ensemble will remain a cherished piece for years to come.

Shyamal & Bhumika stores are located in Ahmedabad, Mumbai, Delhi, Hyderabad, and Los Angeles.

Our online sales team can be reached via phone, WhatsApp, or email for assistance with appointments, consultations, orders, and client services. Our team is available 24/7 to assist you.